BCOP is listed on the Australian Stock Exchange as National Office Products Ltd and is ranked number 645 out of the top 2000 companies in Australia. For the 12 months to 12/2001 the company generated total revenue of $324,261,000 including sales mostly from paper products wholesaling and other revenue. The chief executive of Boise Cascade Office Products is David Kelly (Managing Director and Chairman). Boise Cascade Office Products' main competitors and related companies in Australia include:

14http://www.ibisworld.com.au/alliance/ seekb/seekco.asp?code=5997 15www.westvaco.com/products/ saturating/saturatingreach.htm

• Amcor Limited
• Corporate Express Australia Limited
• CPI Group Limited
• Dalton Packaging Pty Limited
• Hallmark Cards Australia Limited
• PaperlinX Limited (with whom Boise has a supply agreement)
• Toronto Dominion Australia Limited
• W C Penfold Limited¹⁴

US market competitors in Australia include Westvaco¹⁵.

Location

636 Wellington Road
Mulgrave, Victoria 3170
Australia
Phone: (011) 61-3-9518-5600

16www.Boise.com.au/corp/abt_fm.html 17www.boiseoffice.com/ international/australia.shtml 18www.boise.com.au/corp/about.html 19www.bc.com/office/office.html

Australian Company Description

Boise Cascade Office Products direct delivers office products and stationery to Offices, Corporations, Businesses, Government, Schools and Universities throughout Australia. Boise Technology direct delivers computer consumables, hardware, software, I.T. furniture and peripherals to Data Centres, I.T. and M.I.S. departments throughout Australia.¹⁸

BCOP specialise in everyday office items (over 10,000) including

stationery, paper, computer consumables, business machines and electrical equipment, janitorial, canteen, toilet supplies, art and craft supplies, education supplies, school and office furniture whilst the Technology range includes media, hardware, software, imaging supplies, presentation equipment and I.T. furniture and racking.¹⁹

20www.boise.com.au/corp/customer.html 21State Government of Victoria, 2001. Whole-of-Government Contract for Stationery and Office Supplies. www.vgpb.vic.gov.au/ 22www.bc.com/office/office.html 23www.boise.com.au/corp/prod_fm.html

It divides its business clients `segments':

• Corporate: Medium to Large Businesses
• Government: State and Commonwealth Departments
• Education (Schools and Universities): Government and Private, Primary, Secondary, Tertiary
• Technology: Data Centres, I.T. departments, M.I.S. departments.²⁰

Core businesses sell up to 10,000 different products to clients from various sectors. Products sold by the company can generically be described as Office Products, Technology, Furniture and Education supplies²¹.

Client sectors include:

Accountancy, Automobile Manufacturing, Banking and Finance, Commonwealth Government Departments, Computer, Data Centres, Food Services, Hospitality, Hospitals & Health Services, I.T. Departments, Insurance, Internet Services, Legal Pracitices, Local Government, M.I.S. Departments, Management Consulting, Manufacturing, Media, Mining, Primary Schools, Secondary Schools, State Government Departments, Telecommunications, Tertiary Institutions, Transportation²²

The Australian range of products also caters to canteen and hospitality requirements, printing consumables, promotional products and corporate gifts.²³

24http://www.boiseoffice.com/about/history.shtml 25www.key.com/b2b/suppliers_boise.html

Other specialisations offered by the company include:

• Desktop delivery with a proven capacity to cater for as many as 12,500 cost centres for a single organisation including providing common pricing, consolidated reporting and billing.
• A one stop shop covering a vast range of office solutions.
• Advanced electronic trading options, including OrderPoint.
• Customised billing and accounting information.
• High levels of customer service supported by the Customer Satisfaction Guarantee program.
• Regional distribution centres in Melbourne, Geelong and Shepparton all linked to have online account details.
• E-Commerce²⁴

BCOP is able to distribute to both metropolitan and regional locations same day or next day. It can also service and replace office equipment²⁵ and is therefore a major component in the functioning of many of the businesses that it services.